forgot password

privacy policy

Toshiba App Place®, operated by SnappCloud, is vigilant about protecting your privacy. SnappCloud is an integrated supplier and distributor of industry leading subscription services and brands. As such, SnappCloud is particularly committed to safeguarding your personal & private information. This statement details the following:

  1. What information we collect;
  2. How collected information is used;
  3. With whom collected information may be shared;
  4. When and how you can opt out of data collection, use, and sharing; and
  5. How do we secure your data.

We encourage you to read this Privacy Statement carefully when using the SnappCloud Website and SnappCloud Services. By using the SnappCloud Website or the SnappCloud Services you are accepting the practices described in this Privacy Statement.

What information is collected?

Personally Identifiable Information

SnappCloud provides a variety of subscription billing services to service providers and distribution partners. As such, our services may be provided to our partners under their brands and trademarks and on their websites.

Depending on the specific circumstances and services provided by SnappCloud, we may receive personally identifiable information from you directly, or from our distribution partners or product providers, in order to fulfill specific subscription services as requested by you.

Personally identifiable information means any information that may be used to identify an individual including, but not limited to, your name, email address, mailing address, phone number and billing information. We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes without your consent.

Non-Personally Identifiable Information

We may also collect non-personally identifiable information, including technical information (e.g., your browser type, PC operating system, internet connection speed, hardware model) and individual user preferences and history (e.g., data on web pages visited, time spent on each page), in order to provide a superior customized experience for users returning to the SnappCloud Website. Non-personally identifiable information may be combined with personally-identifiable information in order to provide you with a better experience and to improve the quality of our services.

Cookies

Non-personally identifiable information, including technical information is generally collected through the use of cookies, which allow SnappCloud to recognize return users. Cookies are text files we place in your computer's browser to store your preferences. We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages or to facilitate the checkout process. If you choose to change your browser preferences to disable cookies, you will still be able to make a purchase, but you will have to re-enter your purchasing information each time you return to make a purchase.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

How collected information is used.

SnappCloud shares (and receives) personal information with its distribution partners and service providers strictly as necessary to take orders, process payments, fulfill orders, provide post-purchase support and billing for requested products and services, and permit the creation of online accounts for end users. Specifically SnappCloud, our distribution partners and service providers will use this information to:

  1. Take, process and provision your order;
  2. Process or obtain payment for your order;
  3. Register your purchase with our distribution partners and service providers;
  4. Provide customer service, user support and technical help;
  5. Provide you with updates and important product notification;
  6. Maintain your online account and order history;
  7. Send you newsletters & promotional email and offers; and
  8. Collect (with your consent) customer feedback.

With whom may your information be shared?

SnappCloud shares (and receives) personally identifiable information with its distribution partners and providers of services sold through SnappCloud as necessary to perform tasks including, but not limited to, taking orders, processing payments, fulfilling orders, providing post-purchase support and billing for requested products and services, and permitting the creation of online accounts for end users.

When you express interest in the products and services of third parties sold through SnappCloud and you provide personally identifiable information, you are choosing to provide that information to SnappCloud and the third party. By submitting your information, you are consenting to being contacted by us or the third party based on the information provided. Further, when you choose to provide your information to third parties their use of your information is subject to their applicable privacy policies. If, after you are contacted by any third party, you do not wish to be contacted by that third party again you must make a specific request to that third party.

SnappCloud may also employ other companies to provide services necessary to fulfill your product or service request. These services may include, but are not limited to, processing credit card payments, sending mail or email, analyzing data and providing customer assistance. These companies may have access to personally identifiable information as required to perform their duties. These companies are required to protect personally identifiable information and to use it in strict accordance with applicable laws and for the express purposes for which they are specifically hired.

Non-personally identifiable information such as demographic data may be shared with our distribution partners and service providers on an aggregate basis (without any personally identifiable information) in order to better understand demographic trends i.e. "35% of users are male."

In the event that ownership of SnappCloud should ever change as a result of an acquisition, merger, or transfer to another company, information SnappCloud receives from you, from this website, is a SnappCloud asset and may be transferred.

SnappCloud does not otherwise share personally identifiable information about our users with third parties unless doing so is appropriate to carry out a user's request or it reasonably believes that doing so is legally required or is in SnappCloud's interest to protect its property or other legal rights or the rights or property of others.

When and how can you opt out of data collection?

You may choose whether or not to provide personally identifiable information to SnappCloud. When you sign up for any service through SnappCloud, you may receive newsletters and promotional emails from us. Users can opt out of any newsletters or promotional emails.

How do we secure your personally identifiable information?

We restrict access to nonpublic personally identifiable information about you to personnel who are authorized to handle that information. We also maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.

Please note that while SnappCloud will make every reasonable effort to protect your information, we cannot guarantee or warrant the absolute security of any system or that information we hold will not be accessed, disclosed, altered, or destroyed.

Children's Privacy

The SnappCloud website and the SnappCloud Services are not intended for persons under the age of 18. Consistent with the federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requiring parental consent. Any person who provides their personally identifiable information to SnappCloud through the SnappCloud Website represents that they are 13 years of age or older.

Changes in this Privacy Statement

We may occasionally update this Privacy Statement. When we do, we will post the change(s) on our website. If we change the Privacy Statement in a material way, we will provide appropriate online notice to you. Your continued use of the SnappCloud Website or the SnappCloud Services constitutes your consent to the current version of our Privacy Statement.

Contacting SnappCloud

If you have questions or concerns regarding this statement, please contact us at support@SnappCloud.com.